WP Care+ Premium Annual Coverage is a high-end protection plan designed specifically for WordPress users to secure your site, improve performance and provide technical support with a full range of 24/7 services. Regardless of the size of your site, WP Care+ provides comprehensive, high-specification support and prioritized service to ensure that your site continues to look its best.

1. Unlimited database clean-up and optimization

• Real-time database cleanup: The database generates a lot of useless data (such as revisions, automatic drafts, spam comments, etc.) in its daily operation. We provide you with unlimited database cleaning and optimization on a monthly basis, removing all redundant data. This service can keep your database always clean, improve access speed and avoid unnecessary performance burden.
• Index structure optimization: Provide indexing optimization services for more complex databases, reducing database query response time by optimizing querying and sorting, further improving page load speed.
• Automated periodic health checks: Implement a complete database health check once a month to detect the integrity of database tables and operational status, and automatically repair them as needed to prevent abnormal database crashes and data corruption.
• Database Backup and Optimization Report: Detailed reports are provided after each database cleanup, containing the size of the database before and after cleanup, performance changes, optimization details, remaining redundant data, etc., providing you with clear feedback on database optimization.

2. 24/7 security monitoring and active protection

• 7×24 real-time security scanning: Using top-notch security scanning tools and technologies, your WordPress site is monitored 24/7 to detect malicious code, suspicious files, SQL injections, and all other known web threats.
• Intrusion Prevention Systems (IDS): Implement an intrusion prevention system with multiple layers of protection. IDS is able to monitor traffic data in real time, block access to malicious traffic, and immediately block suspicious IP addresses when anomalies are detected.
• Web Application Firewall (WAF): WAF monitors and filters HTTP requests coming into your site, blocking unauthorized access, avoiding malicious code and attacks, and protecting your site from the threat of SQL injection, cross-site scripting, and other attacks.
• Malicious Attack Recovery: In case of a malicious attack on your site, we offer a free Malicious Code Cleanup and Recovery Service to quickly remove malicious programs and keep your site safe. Additional Malicious Code Cleanup and Recovery Services at 80% Discounts
• Real-time security notifications: When a potential security risk is detected, we will notify you in real time via email and SMS with detailed solutions and recommendations to help you better deal with the security threat.
• Monthly Security Report: Provide you with a comprehensive monthly security report detailing all threats detected, defense measures taken, amount of malicious traffic blocked, IPs blocked, and other information.

3. Automatic daily backups and multi-point storage

• Automatic daily backup: Automate full site backups every night, covering all files, databases, plugins and themes to ensure that your site can be restored under any circumstances.
• Multi-point cloud storage: Backup files are stored on multiple encrypted cloud servers, ensuring that backups are never lost under any circumstances. Users can specify preferred storage locations and choose from multiple levels of backup storage.
• 90-day backup history management: we keep the past90 daysBackup files and provide customers with backup version control, allowing you to select backups from any date for restoration as needed.
• one-click recovery: We provide a one-click restore function in the background, so users can restore backups on their own, or contact the technical team for help.

4. Full range of advanced performance optimizations

• Quarterly performance in-depth testing: Quarterly comprehensive testing for in-depth analysis of site load time, server response speed, database query speed, and page resource usage.
• Multiple Cache Configurations: Configure advanced caching solutions for your WordPress site, including page caching, object caching, database caching, and more, to ensure optimal loading speeds for your visitors.
• CDN Integration and Configuration: Integration of the world's leading Content Delivery Network (CDN), which provides content caching and acceleration services through globally distributed servers, ensuring a smooth access experience for visitors from all over the world.
• Image and Media Optimization: Automated image compression and delayed loading techniques are used to further reduce image loading time. This service will set the optimal compression rate according to your needs, reducing page size while maintaining image clarity.
• JavaScript and CSS file merging and compression: Reduce unnecessary external requests, merge JavaScript and CSS files through automated tools, and compress them to reduce file size and improve loading efficiency.
• Performance Optimization Report: At the end of each optimization, we will provide a performance test report to record the test data, enhancement effects and optimization recommendations, helping you to fully grasp the site's performance status.

5. Senior technical support

• 24/7 support: Our technical support team is on call 24/7, day or night, so customers can get real-time support by phone, live chat or email.
• Dedicated one-on-one support counselor: Provide each WP Care+ client with aProprietary technologyConsultants to ensure that professional assistance is available to help resolve difficult site issues when complex problems are encountered.
• Priority Response and Escalation Support: All support requests from WP Care+ customers are given the highest priority and are guaranteed real-time escalation services to ensure rapid resolution of complex issues.
• Multi-channel technical support: Providing multiple support channels such as phone, live chat, email, etc., customers can choose the most convenient way to contact our technical team for customized solutions.

6. Free and discounted maintenance services

• Emergency Recovery Support: WP Care+ users enjoy free emergency recovery support. If the website is inaccessible due to an unexpected issue, the technical team will prioritize and quickly fix it to ensure stable operation.
• Malicious attack remediation and protection hardeningIf the website is maliciously attacked, we will provide one malicious code cleaning and security hardening service for free to completely remove the malicious program and strengthen the site's security measures. Additional times, customers can enjoy 70% Discount Malicious code cleanup and security hardening services.
• Plugin Conflict Free Fix: When WordPress plugins conflict, we offer free plugin conflict detection and solutions to ensure plugin compatibility with your website.
• Personalized Service Discounts: WP Care+ subscribers enjoy a 10% discount on all additional services, including advanced performance optimization, personalized development, data analytics and more, ensuring that customers can get more value-added services at a low cost.

7. Exclusive value-added support

• Annual site health assessment: Provide a comprehensive site health assessment once a year, including analysis of security, performance, database and SEO status. Based on the assessment results, we provide personalized optimization solutions to prepare our clients for the new year's operation.
• SEO Optimization Support: Provide keyword analysis, structural optimization recommendations based on the site's SEO needs, and regularly evaluate the site's performance in search engines to help clients improve rankings and exposure.
• Operations and Management Consulting: Quarterly online consulting sessions with our SEO consultants and technical consultants to provide advice on site operation and management to help clients achieve greater success in site development.
• Content Strategy Support: Provide support for content structure optimization, keyword research, and content update strategy recommendations based on the site's content strategy needs to ensure that the site's content better attracts audiences and improves user retention.

Fees and Terms

• WP Care+ Premium Annual Coverage Cost: ¥19,980/year
• Duration of service: For a period of one year from the date of signing
• Renewal reminders: Provide renewal reminders one month prior to expiration to ensure continuity of guaranteed services

WP Care+ Premium Annual CoverageTailored for WordPress users, we offer a full range of security, performance optimization and high-end support services. Let us provide supreme protection for your site so you can focus on growing your business without worrying about the technical side.