Learn how to choose and use WordPress chat plugins to boost customer support and user engagement through real-time communication. This article details plugin installation, optimization methods and five recommended plugins that make it easy to optimize your website's interactive experience!

Before adding a WhatsApp button, you need to first determine whether the function of this button is to display WhatsApp contact information only or to provide a live chat service. This distinction is important because it will directly affect your website performance and user experience. Live Chat vs.