Why Multilingual Support is Critical for International Business In today's globalized world, businesses have customers and potential team members all over the world, speaking different languages. While many can communicate in English, providing multilingual support can significantly enhance the customer experience and become a competitive advantage for your organization. While hiring a multilingual support team may be costly initially, this can be effectively accomplished by building a multilingual knowledge base. Three Primary Approaches to Creating a Multilingual Knowledge Base Depending on the needs of the organization and the interest in managing different language versions of the knowledge base...