Enhancing Customer Interaction! How to Use the Chaty Plugin to Create a Highly Effective Communication Experience

Whether it's handling customer inquiries, providing technical support, or connecting with potential customers, real-time communication is an effective way to enhance the user experience.Chaty PluginAs the ultimate chat tool that helps you guys integrate multiple communication channels into the WordPress websiteThe Chaty plugin allows visitors to chat with website customer service in real time through different social media and messaging apps. In this article, we will explain in detail how to use the Chaty plugin to efficiently manage your website's communication channels.

What is the Chaty plugin?

Chaty It is a powerful WordPress Chat PluginChaty is an all-in-one widget that allows website visitors to talk to your website through multiple social media and communication applications. Integrating with multiple communication channels such as Facebook Messenger, Telegram, WhatsApp, etc., visitors can interact with you through these platforms.Chaty provides a clean and efficient way to enhance interaction with your customers without the need to configure multiple plug-ins for each channel separately.

The power of the Chaty plug-in

1. multichannel integration

The best feature of the Chaty plugin is its multichannel integrationIt supports Facebook MessengerTelegram,WhatsApp and many other popular social media and instant messaging platforms. It is possible to integrate all these channels in one widget, making it easy for visitors to choose their favorite way to contact you.

2. Height can be customized

Chaty plugin offers a wealth of customization options. Whether it's the text of the chat button, the icon position, or when and how the popup window is displayed, it can be adjusted according to your needs. These customization features ensure that the widget matches the overall design style of the website while enhancing the user's interactive experience.

3. Powerful management and analytical tools

pass (a bill or inspection etc) Google Analytics Integration, it is possible to track and analyze how visitors interact with widgets. In this way, it is possible to understand which channels are the most popular and which triggers and display rules are the most effective in order to further optimize the website's communication strategy.

How to install and configure the Chaty plugin

1. Installation of plug-ins

To start using the Chaty plugin, you first need to install and activate it:

• In the WordPress dashboard, go to plug-in (software component)Click Add New PluginThe
• In the search box type "Chaty".
• Once you have found the plugin, click mountingand then click activateThe

2. Configuration and customization of widgets

After installing and activating the plugin, you can start creating and editing widgets. Here are some configuration steps:

Add communication channels

In the Chaty plugin, you can choose from several popular communication channels, including:

• Facebook Messenger
• Telegram
• WhatsApp
• Contact form(Efficient management of queries through forms)

pass (a bill or inspection etc) Pro ProgramYou can use the Unlimited channels, add custom channels and configure multiple agents for each chat channel.

Customized widgets

Chaty's widgets are fully customizable and the following settings can be adjusted:

• Call to Action Text (Call to Action Text): Customize the text displayed on a button or dialog box to entice visitors to click.
• Attention Effects: Make widgets more visible and encourage more customer participation.
• Icon positions and customized positions: You can set the position of icons and widgets to make sure they fit into the overall design of the site.
• Google Analytics Integration: Upgrading to the Pro version also allows you to integrate Google Analytics into Chaty to help you track your visitors' interaction data.

3. Setting up display rules and triggers

The Chaty plugin sets triggers and target conditions for widgets. For example, it is possible to set:

• delayed display: Widgets can be set to delay displaying after a visitor has accessed the site to avoid affecting the user experience.
• Show before you leave: When visitors are ready to leave the site, set up widget pop-up alerts that direct them to communicate with you.
• Specific date or time display: With Chaty Pro, you can set rules for widget display based on date, time, or other conditions to further optimize customer interactions.

4. Real-time preview

During the configuration process, the Chaty plugin provides a Live Preview Window, always check how the widget looks on the page to make sure it meets the site's design needs.

Prices and packages

The Chaty plugin offers four pricing plans to meet the communication needs of different users of the site:

• Free version (up to 500 visitors per month): Support for unlimited widgets & channels, contact forms, custom channels, triggers, page positioning, visually appealing effects, etc. for entry-level users.
• Basic ($15/month, up to 10,000 visitors): On top of the free features, it adds traffic source targeting, dynamic popups, multi-customer support, email collection, country targeting, scheduling, WhatsApp tags, Google Analytics integration with custom CSS.
• Pro Professional ($39/month, up to 50,000 visitors): The most popular option, it has all the same features as Basic, but supports higher traffic and is suitable for medium-sized sites or businesses.
• Growth Growth Edition ($79/month, up to 150,000 visitors): For higher traffic sites, with all the advanced features included, for larger sites and businesses looking to expand their customer communication capabilities.

This website and Chaty official cooperation promotion, the official price of a year need about 3300RMB, we apply for the internal price, Pro version of a year!Only 198RMBThe

summarize

The Chaty plugin not only helps streamline your website's communication channels, but also enhances the customer interaction experience with its rich customization and analytics features. Whether you want to connect with your customers through WhatsApp, Telegram, or Facebook Messenger, Chaty offers an efficient, integrated solution.

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