Astra Theme FAQs and Solutions: Quick Troubleshooting

Astra Themes are widely welcomed for their lightweight, flexibility and compatibility, but some common problems may be encountered in the process of using them. This article organizes several practical problems and provides corresponding solutions to help improve the stability and operational efficiency of the site.

Astra theme does not display correct style after installation

Description of the problem
mounting Astra After the theme, pages may be missing styles, or parts of the layout may not load correctly. This is usually related to caching,CSS File loading failure or plugin conflict related.

prescription

• clear the cache: Enter WordPress Backstage, go to Settings > Permalinks(fixed link), click Save Changes, refresh the page and see if it's back to normal.

• probe CSS Whether the file is loaded or not: in Appearance > Customization option, re-save the settings to ensure that all style files are applied correctly.

• Disable plug-ins that may cause conflicts: Go to Plugins > Installed PluginsIf you do, disable the recently enabled plug-ins one by one and observe if the page returns to normal.

Astra Theme Updated with Wrong Layout

Description of the problem
After a theme update, the position of some page elements changes, or some features fail. This may be due to the CSS cache not being refreshed, or some of the new features are not compatible with the current settings.

prescription

• Clearing the cache: If a cache plugin is used, for example WP Rocket, W3 Total Cache, we recommend clearing the cache and refreshing the page.
• Check Astra Theme Settings: Enter Appearance > Customization, readjust the page layout and save the settings.
• Reverting to a previous version of Astra: If the update causes problems, go to Appearance > ThemesIf you are not sure what you want to do, you should reinstall the last stable version of the Astra theme.

Astra Theme header or footer can't be modified correctly.

Description of the problem
Trying to adjust Astra When you modify the header or footer of a theme, you find that the page does not change after the modification, or some of the settings do not take effect.

prescription

• Ensure that Astra's built-in header/footer builder is used: Enter Appearance > Customize > Header Builder maybe footer builder, check that the correct components are currently enabled.

• Clearing the cache: Some pages may still use the old version of the style, it is recommended to clear the cache and reload it.
• Check for plugin conflicts: Some plugins may affect Astra's header and footer builder, such as Header Footer Elementor or other custom header plugins, try deactivating them for testing.

WooCommerce page display exception in Astra theme

Description of the problem
mounting WooCommerce Afterward, the layout of the product page, shopping cart, or checkout page may be misaligned, or certain features may not be loaded correctly.

prescription

• Check Astra Theme for WooCommerce Compatibility: Enter Appearance > Customization > WooCommerceIf you have a WooCommerce theme, check if WooCommerce support is enabled for the Astra theme.

• restore the default WooCommerce templates: If the layout is unusual, go to WooCommerce > Status > ToolsClick Reset WooCommerce Templates, and then readjust the style.

• Testing for plugin conflictsPartially. WooCommerce Extension plugins may cause layout issues with the Astra theme, try disabling the relevant plugin to troubleshoot the issue.

Invalid font or color changes for Astra themes

Description of the problem
exist Astra thematic Customize > Colors and Fonts If the page style does not change after making adjustments in the options, the CSS may not be refreshed or there may be a style override issue.

prescription

• Clearing Cached Styles in Astra Theme: Enter Appearance > Theme File EditorFind andClearing locally stored CSS, click to refresh the style.

• Check for other plugins or code overriding the styles: If you use the Elementor,WPBakery etc. page builder to check if its global styles override the settings of the Astra theme.
• Enforcing style changes with custom CSS: in Appearance > Customization > Extra CSS In the !important Rules, for example:

body {
    font-family: 'Arial', sans-serif !important; font-family: 'Arial', sans-serif !important; body {
    color: #333 !important;
}

Mobile display exception for Astra theme

Description of the problem
Some pages display incorrectly on mobile, text overflows the screen, menus don't expand properly, or certain elements don't load correctly.

prescription

• probe Astra Responsive Settings for Themes: Enter Appearance > Customization, adjusting the typography settings for mobile to ensure that all elements are adapted to different screen sizes.

• Adjusting the Astra header menu for mobile mode: Enter Appearance > Customize > Header BuilderIf you have a menu item, make sure that "Mobile Mode" is enabled.

• Testing different browsers: Some caching issues may only affect specific browsers, try testing the page with Chrome, Safari or Firefox.

Google Fonts for Astra Theme not loading correctly

Description of the problem
utilization Astra Google Fonts are not displayed properly when the theme is on, it may be caused by network problem or font loading method.

prescription

• Switch to local fonts: Enter Appearance > Customization > Global > LayoutIf you do not choose the "Google Fonts" option, you can reduce the dependency on Google servers for loading.

• Check if it is blocked by the browser: Some browsers prevent third-party fonts from loading, try allowing fonts to load in your browser settings.
• Managing Google Fonts with Plugins: Installation OMGF maybe Disable Google Fonts plugin to optimize the way fonts are loaded.

Astra theme's menu doesn't work properly

Description of the problem
The navigation menu is displayed incorrectly, cannot be expanded, or menu items are not available for clicking.

prescription

• Check the menu settings of Astra theme: Enter Appearance > Menu, ensure that the navigation menu has been correctly assigned to the corresponding location.

• Disable plug-ins that may affect the menu: Some menu plugins may conflict with Astra theme, it is recommended to deactivate plugins one by one for testing.
• Testing different devices: Some JavaScript May affect the behavior of the menu and can be tested on different devices to see if the navigation works.

reach a verdict

Astra Although the theme has strong compatibility and performance, but in actual use may still encounter various problems. Common problems are mainly focused on style loading, page error,WooCommerce Compatibility, mobile adaptation and font loading. For most of the issues, they can be fixed by adjusting the theme settings, clearing the cache, and testing for plugin conflicts. If the problem persists, it is recommended to contact Astra's official support team or consult the relevant documentation for a more detailed solution.