How to Implement Floating Contacts on WordPress with Chaty

In today's age of rapid Internet growth, it is vital to maintain real-time communication with your users. The use of Chaty plugin, you can implement floating contact functionality on your WordPress site, enhance theuser experiencefurthermoreconversion rate. Increase your(purchase) orderThe

How to Implement Floating Contacts on WordPress with Chaty

Step 1: Installation and activation Chaty Plugin

  • Login to WordPress Backend::
    • Go to the backend of your WordPress site.
How to Implement Floating Contacts on WordPress with Chaty
  • Navigate to the plugin page::
    • In the left menu, click on "plug-in (software component)" > "Installation of plug-ins".
How to Implement Floating Contacts on WordPress with Chaty
  • Search Chaty::
    • In the search box type "Chaty", find the appropriate plug-in.
How to Implement Floating Contacts on WordPress with Chaty
  • Install and activate the plugin::
    • Click "Installation", after the installation is complete click "activate".
How to Implement Floating Contacts on WordPress with Chaty

rationale: Installing the plug-in is a fundamental step in realizing the floating contact feature.

Step 2: Configure Chaty Settings

  • Accessing Chaty Settings::
    • In the left menu of the backend, find "Chaty", click to enter the setting page. (No need to look for it, it will automatically jump to the setup page when enabled)
  • Account Registration:You'll need to sign up for an account, and of course you canSkip ahead.This step (No, I will do it later).
How to Implement Floating Contacts on WordPress with Chaty
  • Popup Video Tutorial: Select Skip.
How to Implement Floating Contacts on WordPress with Chaty
  • Create new widgets:(the purple button shown in the picture).
How to Implement Floating Contacts on WordPress with Chaty
  • Choosing a Chat Channel::
    • On the Settings page, you can choose toincreaseChat channels such as WhatsApp,telephones,Facebook Messenger, Viber, etc. (Add any channels, if any, directlystrike (on the keyboard)(can be added below).
How to Implement Floating Contacts on WordPress with Chaty
  • Add custom content: You can also add content that is not shown above, such asCustomized linksThe
How to Implement Floating Contacts on WordPress with Chaty
  • Enter the necessary contact information::
    • For each channel selected, enter the appropriate account information, such as a WhatsApp number or a link to a Facebook page.
How to Implement Floating Contacts on WordPress with Chaty
  • Preview for different devices: See if it meets your needs.
How to Implement Floating Contacts on WordPress with Chaty

Then clickthe next step(Next >).

How to Implement Floating Contacts on WordPress with Chaty

suggestion: Choose the most commonly used chat channels to ensure users can easily reach you.

Step 3: Customizing the Floating Button Appearance

  • Setting the button style::
    • In Chaty Settings, find the Appearance option. You can choose the color, shape and position of the buttons. (There is also a choice of icons, and another style of pop-up window is required).Chat pro)
How to Implement Floating Contacts on WordPress with Chaty
  • Selecting the Floating Button Position::
    • Often chosenlower rightposition so that it doesn't interfere with the user's browsing.
How to Implement Floating Contacts on WordPress with Chaty
  • Preview effect::
    • On the current settings page, Chaty also provides thepreviewsfeature that allows you to instantly seemodificationsEffect.
How to Implement Floating Contacts on WordPress with Chaty

Other content can be temporarily set todefault (setting), later adjusted to the actual situation.

strike (on the keyboard)the next step(Next >).

rationale: Customizing the look makes the floating buttons match the overall style of the site and improves the user experience.

Step 4: Setting Display Conditions

This is the key step that determines when and where the floating contact button appears. Depending on your needs and user behavior, you can use the Chaty "Triggers and targets" Make the following settings in the options.

How to Implement Floating Contacts on WordPress with Chaty

trigger conditionSetting:

  • Display time::
    • Setting the user to stay in the X seconds later Show floating buttons. For example, you can set the button to display 5 seconds after the page loads, giving the user time to browse the content.
    rationale: Setting the right display delay avoids disturbing users too early, giving them a chance to browse the content before interacting.
  • suggestion: A delay of 5-10 seconds is recommended to ensure that users have enough time to understand the content of the page.
  • User Exit Intent Detection::
    • Enable"Displayed when the user is ready to leave the page" option. Displays a floating contact button when it detects that the user has moved the mouse to the browser's close button.
    rationale: This is an effective strategy for reducing bounce rates, especially for e-commerce or conversion pages, and can help retain visitors who leave the page.
  • suggestion: If your goal is to increase user conversions, it is recommended to enable this feature.
  • Percentage of page scrolling::
    • Set the Contact button to display when the user scrolls to a certain percentage of the page. For example, the button displays when the user scrolls to 50% on the page.
    rationale: This allows users to decide whether to contact you or not after they have some understanding of the content, reducing early interruptions.
  • suggestion: Set the appropriate scroll percentage according to the content length, for long pages, 50%-70% is a good choice.

Target rule set:

  • Display by page::
    • strike (on the keyboard) "Add rule", you can choose to display floating contact buttons on specific pages or post types. For example, display the button only on product pages or support pages.
    rationale: Some pages may not need a contact button (e.g., FAQ pages), and it's more effective to customize the display position based on the importance of the page and conversion needs.
  • suggestion: For sales or conversion pages (such as "Contact Us" or "Buy" pages), floating contact buttons are essential.
  • Scheduling by date::
    • exist "Date scheduling" You can set the floating contact button to display only on specific dates or time periods. For example, to display only during a specific promotional period.
    rationale: When you have a short-term event or promotion, utilizing the date scheduling feature to have the contact button only show up for a specific period of time can lead to more interaction.
  • suggestion: When setting up date scheduling, make sure it aligns with your marketing plan, such as enabling floating contact buttons during important promotions.
  • Display by Traffic Source::
    • utilization "Traffic Sources" Settings to show the floating contact button only to users from a specific source. For example, show the button only to users who come through Google searches or Facebook ads.
    rationale: Understanding the source of the user helps to target communication. Users from different sources may have different intentions, and customizing the contact button display can improve conversion rates.
  • suggestion: If you do a platform-specific promotion, you can utilize this feature to enhance targeted user interaction.
  • Display by country/region::
    • exist "National Objectives" You can set the button to only show users from a specific country. This is especially useful on multinational e-commerce sites or sites with services in different languages.
    rationale: For international sites, where users in different countries may have different communication needs, displaying contact buttons through country locators can provide localized support.
  • suggestion: Display different button content or contact information (e.g., customer service channels in different languages) for users in different countries, depending on the needs of your market.
  • Display by time::
    • Set the button to display only on specific days or time periods, e.g. only display the button from 9:00 to 17:00 on weekdays to match working hours.
    rationale: If your customer service agents are only online at certain times, avoiding displaying a contact button when customer service is offline can reduce user frustration.
  • suggestion: Setting up customer service according to the time it is online or the time the business is operating ensures that users get a timely response when they are contacted.

suggestion: Test different display conditions to find the configuration that best suits the user.

Of course you can also addCSSto achieve more effects.

How to Implement Floating Contacts on WordPress with Chaty

Step 5: Save Settings and Test Functions

  • Save Settings::
    • Make sure that after all the configurations have been completed, you click on "Save Changes"Button.
How to Implement Floating Contacts on WordPress with Chaty
  • Visit the front-end website::
    • Open your websiteforward part of sth.Viewfloat and driftDoes the contact buttonnormalcyShow.
How to Implement Floating Contacts on WordPress with Chaty
  • carry out a test::
    • Click on the floating buttons to make sure all the links are correctlyshow (a ticket)Chat window.
How to Implement Floating Contacts on WordPress with Chaty

rationale: Testing the functionality ensures that the plugin is set up successfully and provides a great experience for the user.

Step 6: Monitoring user interactions

  • Use of analytical tools::
    • Monitor user interactions with floating contact buttons through tools like Google Analytics.
How to Implement Floating Contacts on WordPress with Chaty
  • Adjustment strategy::
    • Adjust the display position or style of the buttons based on the data analysis results to improve the conversion rate.
  • Built-in analysis: Built-in analysis requires aChat Proversion only.
How to Implement Floating Contacts on WordPress with Chaty

suggestion: Continuous optimization is the key to enhancing the user experience and improvingconversion rateThe key.

summarize

By following these steps, you can successfully implement the WordPressfloating linkThe Chaty plugin not only providesMulti-Contactway, but also according to your needscustomizable. Of course.Open ProFunctionality is at its best. Regular monitoring and optimization of settings is recommended to ensure the best user experience and conversion results.


Contact Us
Can't read the article? Contact us for a free answer! Free help for personal, small business sites!
Tel: 020-2206-9892
QQ咨询:1025174874
(iii) E-mail: info@361sale.com
Working hours: Monday to Friday, 9:30-18:30, holidays off
Posted by photon fluctuations, retweeted with attribution:https://www.361sale.com/en/21990/

Like (0)
Previous 21 hours ago
Next July 7, 2024 pm1:14

Recommended

Leave a Reply

Your email address will not be published. Required fields are marked *

Contact Us

020-2206-9892

QQ咨询:1025174874

E-mail: info@361sale.com

Working hours: Monday to Friday, 9:30-18:30, holidays off

Customer Service