How to fix "Your connection is not a private connection" error

When the browser is unable to determine the security of the site it is trying to access, it displays "Your connection is not private"Error. Depending on the browser used, the message displayed is slightly different, which can make troubleshooting a bit difficult for novices. Let's take a look at what's going on.

What is the "Your connection is not private" error?

Websites that use the SSL/HTTPS protocol get the "Your connection is not private" error. This error is displayed when the browser is unable to verify the SSL certificate issued by the website.

Any website that uses SSL/HTTPS sends a security certificate message to the user's browser on each visit. The browser then attempts to validate this certificate using the accompanying public key.

If this information is correct, the browser encrypts the data using the private key sent by the website. This encryption secures the data transfer between the user's browser and the WordPress website.

However, if the browser is unable to validate the certificate, then it will not be able to transfer data securely and display the error that the connection to the site is not private.

It's aCommon SSL Errors, appears on all modern browsers, but with slightly different error messages.

Google Chrome

Google Chrome will display this error as "Your connection is not private".

What causes the "Connection is not private" error?

The "connection is not private" error is aCommon WordPress ErrorsThis error may occur when the administrator makes any changes to the site.

There are a number of reasons for this situation. For example, if the user's computer date is not synchronized, it may show that the certificate has expired.

In another case, an old certificate issued by a website is stored in the user's browser. The private key sent by the website does not match the old certificate and the browser is unable to verify the secure connection.

Similarly, public Wi-Fi networks that do not encrypt data may be used.

However, the most obvious reason for this error is that the SSL certificate on the website has expired. In this case, the SSL certificate needs to be renewed. Based on our experience, we have summarized eight ways to fix the "Your connection is not private" error.

1. Force page reload

If you see on the website "insecure connection"Error, you should first try the "open and close" method. Simply close and reopen the browser window. Then, search the site again and the error may disappear.

However, if this doesn't work, you can click in the upper left corner of the screen on the "Reload this page" button forces the page to reload.

This is because sometimes the error is caused by a temporary problem with the website or browser.

Reloading the page forces the browser to establish a new connection to the site, which eliminates the glitch. It also prompts the browser to skip the cached version of the page and load the latest version.

2. Checking with multiple browsers

If the first tip doesn't work, try checking your WordPress site in multiple browsers. This can help determine if the error is with the website or the browser.

It may be caused by browser security settings or caching. If you find that your browser is causing the error, you can reinstall your browser to fix it.

3. Clear the browser cache

The browser cache stores the security certificates of all websites visited. If you update the security certificate of a website, you may see an "Insecure connection" error because the browser is still caching the old certificate.

In some cases, the cached data associated with the security certificate may be corrupted, which can also cause this error.

In this case, you can easily clear your browser cache by clicking on the three-dot icon in the top right corner of Google Chrome. This will open a drop-down menu where you can select "ClearExcept for browsing data"Options.

This will launch the Chrome Settings page and display a prompt on the screen. From here, select from the drop-down menu "all time" as the time range, and then click "Clear data"Button.

The browser cache is now cleared.

After clearing the cache, visit the site again and see if the problem is resolved.

4. Check the time of the computer

Normally, computers automatically synchronize their date and time settings. However, if the computer's date/time settings are incorrect, the browser may think that the website's SSL certificate is invalid, resulting in an "Insecure connection" error.

Synchronizing date/time on Windows computers

If you are using a Windows computer, simply right-click on the taskbar and select "Adjusting date and time settings"Options.

Open the Date and Time section of the Windows Settings app. Here, make sure that your computer's date and time are correct and that "Automatic Time Setting"Options.

Once done, refresh and visit the site to see if the error is fixed.

5. Disable anti-virus and VPN applications

If you are using your computer's antivirus program or VPN service, you will need to temporarily disable them. Some antivirus programs have the ability to monitor and scan HTTPS traffic for malware. This can sometimes interrupt the communication between the browser and the website, which can lead to certificate validation errors.

By closing these applications, you can verify that they are not blocking SSL certificates and forcing the browser to display the "Your connection is not private"Error.

6. Check the SSL certificate validity period

Another cause of the "Connection is not secure" errorA common cause is an expired SSL certificate. These certificates are issued for a specific period of time, after which they expire.

This can be done by clicking on "View site information" icon to check the expiration date of the certificate. This will open a prompt that needs to be expanded "connectivity security"Tab.

Next, click on "Certificate validity"Options.

This opens a pop-up window listing the SSL certificate details. The expiration date is shown in the "validity period"Part.

7. Testing the SSL server

If an SSL certificate has been set up manually, you may need to ensure that all configuration settings are working properly.

Therefore, an SSL server test can be run. This test checks the complete SSL settings of the website.

It includesTLS protocolThe test is a cross-browser test and a check of SSL/HTTPS settings. Detailed information about each test is also provided.

8. Check the certificate domain name

SSL certificates can be set up to apply to different variants of a domain name, such as www and non-ww URLs. If the certificate is set up for only one variant of a domain name and the site is accessed using the other variant, this will result in a "Your connection is not private" error.

In this case, Google Chrome will display an error code ofSSL_ERROR_BAD_CERT_DOMAINThe

If the site has recently been moved toNew domain name or serverThis error may also occur.

A common solution is to issue free SSL certificates for both variants of the domain name. If that's too much trouble, you can use theAll in One SEORedirects website visitors to the correct variant of the domain name.

I hope this article will help you understand how to fix the "Your connection is not private" error in WordPress.