What if I get a fatal error after updating or installing Elementor?

After updating or installing Elementor or Elementor Pro, the website goes down with a fatal error and you cannot access the WP admin backend. How to solve this situation? Don't worry, let's take a look at it together!

Gain access to the website

Login using email link

Check your email.WordPress email to webmaster SendRecovery link. The link is shown below: /wp-login.php?action=enter_recovery_mode.

Click on the link in the email to access the site's WP administrator.

Deactivating plug-ins

In those order:

1. Use the FTP program to deactivate the plugin by changing the plugin name. This will allow access to WP Admin.
2. After regaining access, use the FTP program to transfer the  Elementor / Elementor ProUpload them to your WP file. Place them in thewp-content > plugins directory in theThe

If you do not know how to access or modify the plugin name using FTP, please contact your server provider. 

Possible causes and solutions

Ensure compatibility

Make sure WordPress, Elementor and Elementor Pro versions are updated or compatible. The latest stable version is recommended.

Use the stable version

If you are using Beta or Developer Edition, revert to the stable version.

Common Fatal Errors

This fatal error is thrown when the compiler understands the PHP code but recognizes an undeclared function. This means that the function was called without having been defined.

When you encounter "Critical error: uncaught error", it may be due to one of the following reasons:

• compatibility: Make sure WordPress, Elementor and Elementor Pro versions are updated or compatible. The latest stable version is recommended.
• Beta or Developer Edition: If you are using Beta or Developer Edition of Elementor, revert to the stable version. For more information, seeReverting from Developer to ReleaseThe 
• Server or database: Based on the core error and the stack trace, you should be able to determine the root cause. It is best to search Google for similar articles related to the error.
• Damaged content: Damage is rare. In this case, scrutinize the content or any templates, global widgets, code that has been added. PHP error logs and console errors can be checked, but if there are no signs of errors, try removing or disabling them one by one.

Elementor Fatal Error

These are errors related to Elementor. The word "Elementor" should appear in the error.

When encountering "Elementor Fatal Error", it may be due to one of the following multiple reasons:

• compatibility: Make sure WordPress, Elementor and Elementor Pro versions are updated or compatible. The latest stable version is recommended.
• Beta or Developer Edition: If you are using Beta or Developer Edition of Elementor, revert to the stable version.
• Elementor Plugin: In some cases, third-party plug-ins for Elementor may affect the plug-in and may cause damage and lead to errors. Please remove the third-party plug-ins.
• Damaged content: Check for additions or any templates, global widgets, code. PHP error logs and console errors can be checked, but if there are no signs of errors, you can test them by removing or disabling them one by one. If you find content that is causing problems, report it to the author of that content.
• Server or database: Based on the core error and the stack trace, you should be able to determine the root cause. Search Google for articles related to the error.
• Folder name: Check that the correct name is assigned within the WordPress plugin folder. This can be verified from the stack trace if there is no access to the server.

Third-party and add-on fatal errors

When the word "Elementor" does not appear in the error, or when the Elementor plugin appears in the error. Such errors are not related to Elementor. Fatal errors related to third parties or Elementor plugins should be reported to their respective developers.

• Compatibility with Elementor: Ensure that your third party or Elementor plugin version is compatible with the latest version of Elementor by contacting their technical staff.
• update: Check for available updates for third parties or add-ons. Update to the latest version.

take note of: If you receive an error message indicating some code "deprecated", then it means that an unupdated Elementor plugin is apparently being used. To confirm, the Elementor plugins must be deactivated one by one to find out which plugin is causing the problem.