Product reviews are an important tool to help consumers make purchasing decisions and promote a trusting relationship with merchants when shopping online. With WooCommerce, customers can easily rate and leave reviews for the products they buy, while merchants can easily manage these reviews and respond to the voice of the customer in a timely manner. As a result, both parties are better able to interact and build stronger connections.
Studies have shown that product reviews or recommendations from other shoppers can have a big impact on a customer's decision to buy a product. This post will take youLearn how to enable product reviews, how to view and manage product reviews, and how to review product reviews.Let's take a look down the road!
Enable product reviews
Follow the steps below to enable comments for WooCommerce:
- Go from WordPress DashboardWooCommerce > SettingsThe
- Switch to"Product."Tab.
- Scroll down to"Comment."section and check the"Enabling product reviews"Checkbox.
- Options related to reviews and ratings can also be selected:
- Display "Verified Owner" label on customer reviews: Whether to flag reviews from verified customers. Verified customers are customers who have purchased products from your store.
- Only "verified owners" can leave comments.: Only verified customers are allowed to post comments.
- Enable review star ratings -Enable the star rating review option for reviews.
- Star ratings should be required, not optional: Make star ratings mandatory for reviews.
- check or refer to"Save changes"to apply the settings.
When comments are enabled, they can be found in theProduct Datasetadvanced segmentChoose to enable or disable reviews for each product in the
Product data panel showing advanced sections
Once product reviews are activated, a review form will be displayed on the storefront where customers can add their reviews and star ratings (if enabled).
View and manage product reviews
When posting a new comment, it will show up in theWooCommerce > Homecap (a poem)Products > Reviewsdown on the dashboard.
surname CongWooCommerce > Home.You can:
- commencement"Comment."section to view details and review options.
- option"Approved","Marked as spam"maybe"Delete"The
- Once one of these moderation measures has been taken on a comment, the comment will be removed from the section.
- option "Manage all comments"It'll take you right into the"Products">"Reviews"Page.
Review Product Reviews
exist"Products">"Reviews"page, hovering your mouse over the comment will display the"Comment."column for the actions that can be applied to the comment:
- license--Approve comments not yet approved.
- Not approved --Disapprove approved comments.
- return (to a previous condition)- - Displays the fields used to reply to user comments.
- Quick Edit--Turn comments into edit boxes for quick changescommentaries,name and surname,emailcap (a poem)URLThe
- Editorial - Pair vs.Quick EditSame options to make changes and add full text editor and ability to change star ratings.
- unsolicited mail--Move Spam Audit tounsolicited mailSubtab.
- trash can--Move comments totrashcanTab.
By batch operationdrop-down menu to quickly apply bulk actions to comments, including Approve,abolishlicense,Mark as spamcap (a poem)Remove to dumpsterThe
To simplify comment management, you can presstypology(comment or reply),score (of student's work)maybeProduct Filter Reviews. ReviewsYou can also pressauthor,offerings,Date of submission,typologycap (a poem)rating columnSorting. This can be done via the top right corner of the screen with theScreen Options Optionscard to hide or show columns.
Responses to store owner reviews will be centralized in the initial review to make it easier to find and respond to any posts in the review.
